Ukrainian exporting and importing businesses have recently got the much-awaited opportunity to register as Authorized Economic Operators (AEOs). This status will make them trusted companies in the country’s Customs Office’s eyes and considerably facilitate their cross-border trade.

In compliance with the requirements of the International Monetary Fund, Ukraine has split its previously combined fiscal service into separate tax and customs agencies. This is a step in the right direction, which should be followed by re-orienting the customs to serve businesses and promote cross-border trade.

When Ukrainian SMEs are given a choice between two options – to obtain certain benefits for their sector from the government or to make sure that the government creates equal conditions for all enterprises – they choose the latter. This tendency manifested itself in the results of the national “Annual Business Climate Assessment” survey in Ukraine.

Ukrainian exporters say that inefficient and non-transparent VAT refunds system and high levels of bureaucracy are the biggest obstacles for export. The survey also reveals that smaller enterprises tend to be more burdened by complicated customs procedures and lack of transparency in the operation of tax agencies.